Topic
This article explains the features of the Dropsuite dashboard.
Environment
Dropsuite
Description
The Dropsuite partner portal is the cornerstone of our partnership selling program, offering partners access to information, resources, and support for Dropsuite products. Upon successful login to their partner portal, Dropsuite directs partner users to the dashboard, which displays key charts for protection coverage, seat usage, organizations, and accounts. The dashboard also includes features designed to help you efficiently manage your organizations and resources.
Dropsuite will display a pop-up welcome window when you first log in to the partner portal. Click Get Started to continue exploring the portal.
Dashboard Layout
The dashboard is laid out as follows:
-
Banner
Displays essential information in a noticeable area at the top of the page. You can close the banner if you prefer not to view it -
Partner Filter
Available only for master partners (distributors) who manage sub-partners. This filter helps you quickly locate partners through search -
+ New Partner
Used to create a new partner (only available to Dropsuite resellers and distributors) -
Billing
Shows the number of billing items you are paying for -
Protection Coverage
Displays the percentage of backed-up accounts among all your accounts updated daily
The table below shows the color-coding used in the protection coverage charts
| Percentage | Color | Example |
|---|---|---|
| Below 50 | Bold red |
|
| 50 to 80 | Red |
|
| Above 80 | Green |
|
When you click Report Details, Dropsuite displays a table that provides a detailed breakdown of the protection coverage. Select Export CSV to save the file to your local computer.
-
Seat Usage
Seat Usage indicates the number of paid seats you are using for backup. Dropsuite updates data daily. The table below shows the color-coding used in seat usage indicators.Percentage Color Example Below 40 Red 40 to 80 Yellow Above 80 Green
When you click Report Details, Dropsuite displays a table that provides a detailed breakdown of seat usage. Select Export CSV to save the file to your local computer.
-
Organizations Report
This section provides insights into the number of active, suspended, and unsubscribed organizations updated daily
-
Accounts Report
Displays information on the number of active, deactivated, and total accounts updated daily
Dashboard Accessibility
The organization details displayed on each user’s dashboard will differ based on the organization scope defined in Group Management. By defining roles, you can ensure that only authorized users can access sensitive or organization-specific information. If no organizations are assigned, the user will see all organization data, the same as the partner owner’s view.
You can control dashboard access based on Group Management settings. You can add and manage a new group on the Group Management page to define the access scope for your organization. For more details on how to define groups for an organization, refer to: 12, Group Management.