Why are Authentication Errors seen under Group & Teams when the backup admin credential is already verified?

Mike Langford
Mike Langford
  • Updated

Please check if there are any Conditional Access Policies configured in Azure. The configured policy expires the delegated authentication token, which causes a backup error.
To fix it, please exclude the Dropsuite Backup Admin (Tenant Application Format: backupadminxxxx@tenantdomain.com) from any configured policy.


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