Is folder hierarchy preserved during email restore?

Mike Langford
Mike Langford
  • Updated

The Email Restore page has 3 options.

  • Default Folder
  • Other Folder
  • New Folder

The folder hierarchy is restored only when the destination "Default Folder" is opted. If Destination "Other Folder (or) New Folder" is selected, the restore result will be like the below example. 

 

Backup

Inbox = 10 Emails 

--> Team (Folder # 1) = 20 Emails   

--> Sales (Sub-Folder # 1) = 30 Emails   

--> Support (Sub-Folder # 2) = 40 Emails   

Restore Result: Inbox 

--> Restore (New Folder) = All 100 Emails will be Restored under this New Folder

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