How to Modify Seats
- Click the Organizations tab.
- Choose the organization, click the kebab menu (three vertical dots), and click View Details.
- Select the Subscriptions tab.
- Input the new seat number, then click Update.
How To Automatically Adjust Seats
You can enable Auto License, which automatically adjusts (upgrades and downgrades) seats based on the required seats.
- For Example: consider a client with 10 active mailboxes backed up with the current purchased seats being 10. If 5 new mailboxes are added to Backup under the End-User Portal, Auto License would automatically add 5 seats to the organization. Similarly, when mailboxes are deleted from Backup, seats would be automatically reduced based on the current usage.
How To Find Seat Usage Details
- Click the Organizations tab.
- Click on the organization or click the kebab menu (three vertical dots) and click View Details.
- In the General tab, scroll down to the Seat section located at the bottom of the page.
How To Export Seat Details
- Click the Organizations tab.
- Click on the organization or click the kebab menu (three vertical dots) and click View Details.
- In the General tab, scroll down to the Seat section located at the bottom of the page.
- Click the License Report button.
- Click the Yes, continue button on the pop-up confirmation.
- If successful, you will see a green banner success message. Open your email inbox and locate the email with the subject “Your CSV Download is Ready”.
- Click the generated link before it expires in 96 hours.