Delete and Deactivate Mailboxes

Michael Tawil
Michael Tawil
  • Updated

Delete Mailboxes 

When a mailbox is deleted, the backed-up data is purged. Deleting mailboxes is only available in the End-User Portal for our Backup plan. If you use our Archiver plan, contact support@dropsuite.com for assistance with manual deletion. 

How To Delete a Mailbox (Backup Only)

  1. From the End User Portal Dashboard, select the Mailbox that you want to Delete. 
  2. Click the Delete button corresponding to the Mailbox. 
  3. Click Yes to confirm. 

Deactivate Mailboxes  

When a mailbox is deactivated, the account’s backup is stopped, the user’s login access is disabled, and the previously backed-up data for the account is retained 

How To Deactivate a Mailbox  

  1. From the End User Portal Dashboard, select the Mailbox that you want to Deactivate. 
  2. Under the More option, click De-Activate.  
  3. Click Confirm to finish.  

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