Delete and Deactivate Mailboxes

Michael Tawil
Michael Tawil
  • Updated

Delete Mailboxes

When a mailbox is deleted, the backed-up data is purged. Deleting mailboxes is only available in the End-User portal for our Backup plan. If you use our Archiver plan, contact support@dropsuite.com for assistance with manual deletion.

How to Delete a Mailbox (Backup Only)

  1. From the End-User portal dashboard, select the mailbox you wish to delete.
  2. Click the "Delete" button corresponding to the mailbox.
  3. Click "Yes" to confirm.

Deactivate Mailboxes  

When a mailbox is deactivated, the account’s backup is stopped, the user’s login access is disabled, and the previously backed-up data for the account is retained 
 
How To Deactivate a Mailbox  
  1. From the End User Portal Dashboard, select the Mailbox that you want to Deactivate. 
  2. Under the More option, click De-Activate.  
  3. Click Confirm to finish.  

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