Notification Settings

Topic

This article explains Notification settings in NinjaOne SaaS Backup.

Environment

NinjaOne SaaS Backup

Description

Notification settings in the NinjaOne SaaS Backup Partner Portal allow you to configure which categories of email notifications an organization will receive.

This article describes managing and configuring email notifications sent to organization users only. The steps described in this article do not affect the notifications sent to partner users. For information about modifying email notifications sent to partners, refer to Partner Email Notifications instead.

Adjusting Notifications

The organization notification settings are located in the NinjaOne SaaS Backup Partner Portal in Settings → Notification Settings. You can use the checkboxes to activate or deactivate the notifications in each category.

**Figure 1**: Notification Settings (click to enlarge)

The table below lists the available categories and the notification details for each category.

Notification Category	Notify Organizations When:
Backup Notifications	Backup/Archiving Completed Backup is out of space (for personal backups only) Backup is reaching its limit (for personal backups only) The system detects an error in the backup process AD Group mailbox deactivated Mailbox Deactivated
Download Notifications	Download is ready
Compliance Notifications	New results for saved search occur (for archiver backups only)
User Management Notifications	Their organization first created Login to the Customer Portal is disabled Login to the Customer Portal is enabled Deactivated account reactivated The invited user successfully added his credential Organization’s ownership transferred Organization unsubscribed Subscription deleted
Organization Management Notifications	Grace period is ending
Add Backup Notifications	Email is successfully added to backup User sent invitations No seats available for Autodiscover Autodiscover add emails to the backup Converted shared Mailbox is out of seat
Credentials Notifications	The system finds a Device Authorization error
Accounting Backup Notifications (QuickBooks backups)	Their organization is first created Organization account deactivated/inactive Deactivated account reactivated Company successfully added to backup The system finds an authentication error
Not for Resale (NFR) Notifications	NFR organization is created NFR organization is expiring in less than 30 days NFR active period is extended NFR organization is expired NFR is converted to a paid plan

Check the End-User Portal

After you've applied your settings in the NinjaOne SaaS Backup Partner Portal as described above. Log in to the NinjaOne SaaS Backup End-user Portal and ensure that the notification settings are correct there as well. Many of the above settings only affect notification options within the End-user portal.

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