Topic
This article explains Notification settings in NinjaOne SaaS Backup.
Environment
NinjaOne SaaS Backup
Description
Notification settings control the emails automatically sent to the organization in response to a specific case. Here are the components of the Notification Settings page:
- Guidebook: It shows brief info about notifications.
- Notification Group: A set of notifications with a similar scheme. The table below lists a notification group with a detailed configuration for each.
- Enable/disable checkbox
- By enabling it, all of your organizations will get the notification. Otherwise, they won’t.
- Preview button
- The system shows the subject and full email body of selected notifications. The preview version is the same as the email notification sent by the system.
- Lock frequency checkbox: By enabling it, all your organizations will have a default email-sending frequency and won’t be able to edit their configuration.
- Periodicity drop-down: It indicates how often your organization likes receiving notification emails. The periodicity varies between daily, weekly, or monthly.
- Cumulative count checkbox: The system will calculate cumulative data by enabling it.
- Save Changes button
Here is an outline of the notifications that you will be able to set:
- Backup Notification
- Backup/Archiving Completed
- Backup is out of space (for personal backups only)
- Backup is reaching its limit (for personal backups only)
- The system detects an error in the backup process
- AD Group mailbox deactivated
- Mailbox Deactivated
- Download Notification
- Download is ready
- Compliance Notification
- New results for saved search occur (for archiver backups only)
- User Management Notification
- Their organization first created
- Login to the Customer Portal is disabled
- Login to the Customer Portal is enabled
- Deactivated account reactivated
- The invited user successfully added his credential
- Organization’s ownership transferred
- Organization unsubscribed
- Subscription deleted
- Organization Management Notification
- Grace period is ending
- Add Backup Notification
- Email is successfully added to backup
- User sent invitations
- No seats available for Autodiscover
- Autodiscover add emails to the backup
- Converted shared Mailbox is out of seat
- Credentials Notification
- The system finds a Device Authorization error
- Accounting Backup Notification (Quickbooks backups)
- Their organization is first created
- Organization account deactivated/inactive
- Deactivated account reactivated
- Company successfully added to backup
- The system finds an authentication error
- NFR Notification
- NFR organization is created
- NFR organization is expiring in less than 30 days
- NFR active period is extended
- NFR organization is expired
- NFR is converted to a paid plan
In addition to the notification settings page, you can also adjust the frequency of certain notifications by clicking on the Notification Settings option on the User Management page