Topic
This article provides a basic introduction to NinjaOne SaaS Backup (formerly named Dropsuite).
Environment
NinjaOne SaaS Backup
Description
NinjaOne SaaS Backup is a market-leading cloud backup platform that helps businesses securely back up, manage, recover, and protect their business information. The easy-to-use interface and automated and incremental backups simplify the backup, recovery, and compliance experience. It works with Microsoft 365 (Hosted Exchange, Groups, and Teams, SharePoint, and OneDrive), Gmail (including Calendars, Contacts, and Tasks), and other IMAP email servers. NinjaOne SaaS Backup uses 256-bit (AES) encryption at rest and in transit, supporting Multi-factor authentication (MFA).
NinjaOne SaaS Backup: Backup Only
Backup Only is the most preferred solution for small and medium-sized business users. Pricing is based on the number of mailboxes and includes unlimited storage and retention. Features include user access control management, file/attachment manager, advanced search, and advanced reporting via insights. Restore, download, or migrate the entire mailbox or just one email with the click of a button. Use 20+ criteria in our advanced search to find the email you need and restore it within a minute.
Email Backup also includes Microsoft 365 backup, a simple and powerful solution that automatically protects your most important Microsoft 365 data in the cloud and restores any file on demand. NinjaOne SaaS Backup backs up SharePoint, OneDrive, Contacts/Calendars/Tasks, Groups & Teams, Shared Mailboxes, and Public Folders.
NinjaOne SaaS Backup: Backup Plus Archiving
Backup Plus Archiving is the perfect agentless archiving solution for SMBs who must comply with regulatory requirements. Emails are archived using Envelope Journaling, which ensures all emails are archived without fail. Features include advanced eDiscovery (with the option to filter using 17 attributes), legal hold, customizable retention periods, audit trail, audit review capabilities, tags, and role-based access, in addition to granular user access control, file/attachment manager, and advanced reporting via insights.
Business organizations need to be able to retrieve any relevant email message in the event of legal discovery, audits, and business or personnel investigations. Our archiving solution assures that evidentiary-quality records are systematically stored in a central repository with security in place to guard against any form of tampering.
NinjaOne SaaS Backup’s archiving solutions are built on top of our Email Backup, providing a robust set of business continuity and compliance tools, all in an easy-to-use, one-pane-of-glass integrated interface.
Product Comparison
| Feature | Backup + Archiving | Backup Only |
| Storage per organization | Unlimited | Unlimited |
| Storage per seat | 250 GB |
250 GB |
| Seats | Limited | Limited |
| Pricing based on | Per Seat | Seat |
| Basic Search | Yes | Yes |
| Delete backup mailbox | No | Yes |
| Contacts, calendar, tasks | Yes | Yes |
| Private Chat Backup | Yes | No |
| Mail, SharePoint, OneDrive, Groups, and Teams Backup (for M365) | Yes | Yes |
| Gmail Backup | No | Yes |
| Mail, Google Drive, Shared drive, Google Groups (for Google Workspace) | Yes | Yes |
| IMAP-based emails | No | Yes |
| HEX Email | Yes | Yes |
| Advanced Search | Yes | Yes |
| Business Insights | Yes | Yes |
| Multiple User roles and access | Yes | Yes |
| Journaling | Yes | No |
| Compliance | Yes | No |
| eDiscovery | Yes | No |
| Alerts | Yes | No |
| Retention Policy - Email | Yes - Customizable | Unlimited |
| Retention Policy - OneDrive | Yes | No |
| Retention Policy - SharePoint | Yes | No |
| Legal Hold | Yes | No |
| Audit Log | Yes | No |
| Review Process | Yes | No |
| TAGs | Yes | No |
| Download emails | Yes | Yes |
| Restore Emails | Yes | Yes |
| Migrate Emails | Yes | Yes |
| Transfer Ownership | Yes | Yes |
| Retain Folder structure | Yes | Yes |
| Deactivate backup and Archive mailbox | Yes | Yes |
Additional Resources
For more information about NinjaOne SaaS Backup policies, refer to the NinjaOne SaaS Backup Fair Use Policy.