- Log in to the end-user portal for your account and go to your Dashboard
- Go to the tab for Contacts, Calendars, or Tasks
- Hover over the user in question and select either "Restore" or "Download"
- If you want to restore/download all the data, click on the "Restore" or "Download" button
- If you only want specific items to be restored/downloaded, click on the name of the mailbox in question and select the specific date you want. Then click on "Restore" or "Download"
- Click on “Yes” to start the restore/download
- You can check on the status of the restore or download from the “System Status” > “Restore” or “System Status” > “Download” page
Note: Restoring items to a different mailbox is currently not supported. You can download the data from our backup and then upload it to the other user’s accounts.