This option is only available when using the Backup Only license plan. Since the "Other" option will backup the mailbox via IMAP (which does not support journaling), this is unavailable when using the Backup + Archiver license
- Login to the portal for the tenant account
- Under Dashboard, click on Add Backup
- Click sign in with other > Other (Email only) tab
- Enter the Email account credentials, which are email address, username(optional), and password
- Click on Start Backup
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