Topic
This article answers a few frequently-asked Questions (FAQ) about QuickBooks Online (QBO) in NinjaOne SaaS Backup.
Environment
NinjaOne SaaS Backup
Description
You can back up QuickBooks Online (QBO) data in NinjaOne SaaS Backup. Here are some of the frequently-asked questions regarding QBO backup.
Why did a QuickBooks Online (QBO) IUR show up in my partner portal?
The system automatically grants the IUR when a direct partner or a partner under a distributor has at least 1 paid seat. This is currently available only for US instances.
What is and is not supported in QBO Backup?
We do not currently support QBO Self-Employed plans. Essentials, Plus, and Advanced ARE covered.
My partner account did not get a QBO IUR, why?
There are still cases where manual intervention is required. If the partner is using PSA Integration, it will be remedied when the new PSA Portal and separates the Integration API from the Partner Portal. If the partner is transacting in any region other than USW-2, the automation will only read in the USW-2 region.
Can an entire QBO Organization be restored?
No, NinjaOne SaaS Backup can only restore per item.