Overview:
The dashboard on our partner portal empowers partners to visually monitor data generated from all organizations under supervision. Within the Reporting Dashboard, partners can obtain both an overview and detailed reports of:
- Protection Coverage: Displays the percentage of backed-up accounts out of all accounts, along with the number of unbacked accounts.
- Seat Usage: Shows the number of paid seats being used for backup.
You can get a quick overview on the dashboard page with widgets that allow you to make quick and informed decisions to safeguard your customer’s data. For those desiring more granular insights, you can view lists of organizations with additional calculations on protection coverage and seat usage. This allows partners to prevent data loss by adding unbacked accounts to backup and maximize seat usage.
How To Find Protection Coverage:
- Login to the partner portal.
- On the left navigation bar, click Dashboard, then Reporting Dashboard.
- The Protection Coverage widget is on the left side of the page, followed by the number of unprotected licensed accounts.
The system calculates the percentage using the formula:
Please note that the total accounts here refer to the M365 accounts within each domain. If you click the "Report Details" button, you will find a table containing data along with values for several calculations.
How To Find Seat Usage:
- Login to the partner portal.
- On the left navigation bar, click Dashboard, then Reporting Dashboard.
- The Seat Usage widget is on the right side of the page.
The system calculates the percentage using the formula:
Note: The Report Details button offers a detailed table with additional calculations.
FAQ
What is a Reporting Dashboard?
Our Reporting Dashboard visually represents data about our partner with the ability to drill down into the data for further exploration. Once logged into the partner portal, you can access the Dashboard page.
Why Reporting Dashboard is Necessary?
It plays a crucial role in enhancing partner user experience by providing a streamlined interface for data visualization, enabling data-driven decision-making.
What are the Newly Added Widgets on This Improvement?
The newly added widgets are Protection Coverage and Seat Usage.
Is the Data Shown in the Dashboard in Real-time?
No, the last update time can be identified by the message given on the chart.
What Is the Benefit of Protection Coverage?
Partners can ensure comprehensive protection across all organizations under their supervision, directing organizations to add email backup if the percentage is low.
What Does the Number Next to Protection Coverage Mean?
It represents the number of "Unprotected Licensed Accounts."
How Does the System Calculate “Unprotected Licensed Account”?
The system shows the number of Unprotected Licensed Accounts by following these formulas:
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Unprotected Licensed Account = Unlicensed Account – Unprotected Licensed Account
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Unlicensed Account = Total Account – Backup Account