Point-in-Time Restore (PITR) FAQ

Kaitlyn Johnson
Kaitlyn Johnson
  • Updated

What is Point-in-Time Restore?

Point-in-time restore refers to the process of recovering backed-up data to a specific point in time in the past.


Why is Point-in-Time Restore Needed?

Point-in-time restores are crucial, particularly in unforeseen circumstances such as accidental email deletion, data corruption, or security breaches. Opting for point-in-time restore allows users to revert the state of the mailbox to a specific moment in the past, providing a valuable tool for data recovery and maintaining the integrity of information.


Does the Current Restore implement a Process Include Point-in-Time Restore?

No, the current restore process is limited to retrieving data within a specified date range and does not include the Point-in-Time Restore feature, which allows for recovery to a specific timestamp in the past.


If We Implement Point-in-Time Restore, Does It Replace the Current Restore Process?

No, the current restore process will be retained. With the implementation of Point-in-Time Restore functionality, there will be two types of restores available. You can select the one that aligns with your specific needs. During the restore process, you will find a new ‘Backup Timeline’ field offering ‘All-time’ and ‘Point-in-time’ options.


What is the Major Difference between All-Time and Point-in-Time Restore?

The major difference between all-time and point-in-time restores lies in the specificity of the restoration process. Point-in-time restores require the user to select a specific date and time. This specific data is obtained from the backup process, where the system generates a daily snapshot backup[AV1] , enabling users to restore their data to a specific timestamp in the past. All-time restores, on the other hand, allow users to recover data from the most recent state of the mailbox.


How Does Point-in-Time Restore Impact the Backup Process?

The backup and restore processes are interconnected with backup preventing data loss and restore ensuring efficient data recovery. A corresponding update for point-in-time backup will be introduced with the point-in-time restore improvement.

You will notice an updated interface. On the view list email page, a new toggle allows for a seamless switch between viewing the backup for all-time and point-in-time. Additionally, we changed the presentation of large data behavior from pagination to infinite scroll. This decision is based on the concept of providing a smooth experience by automatically displaying new data without requiring explicit user action. 

Furthermore, the preview email page will have 2 different interfaces corresponding to either the all-time or point-in-time options. Users won’t have the ability to manually choose between them; it will align with the option selected on the view list page.


Does Point-in-Time Backup Impact Email Performance?

Point-in-time backup processes generally run in the background with minimal impact on email performance. However, the impact may vary based on the volume of data being processed.


Can I Schedule Point-in-Time Backups for Email Data?

The specific capabilities you're inquiring about are not part of our current offerings.


Are Point-in-Time Backup Snapshots Retained Indefinitely?

Our established policy dictates a retention period of one year for point-in-time snapshots. This strategic timeframe aligns with our commitment to preserving historical data integrity and ensuring accessibility for an extended duration.


Does Point-in-Time Implement on Download and Migrate?

While we have plans to implement point-in-time download and migrate, these features are not yet available. As a result, we have deactivated the Migrate and Download buttons and included a corresponding message.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request