How do I upgrade from Backup Only to Backup + Archive?

Kaitlyn Johnson
Kaitlyn Johnson
  • Updated
  1. Log into Partner portal dashboard.
  2. Select Organizations on the far left.
  3. Select the 3 dots to the right of the desired organization.
  4. Select "View Details".
  5. Select the "Subscriptions" tab.
  6. In the "Update Subscription" box (blue box), select the dropdown and change this to the Archiver subscription.
  7. Select the blue "Update" button.
  8. A prompt will appear. Select "Yes, Continue" to finalize the change.

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