Why do I continue to get deactivated mailbox notifications long after the mailbox has been deactivated?

Kaitlyn Johnson
Kaitlyn Johnson
  • Updated

To change the frequency and cumulative count of deactivated mailbox emails, follow the steps below:

  1. Login to the Partner Portal
  2. On the left side of the page, click the Settings gear, then Notification Settings
  3.  Where you see "mailbox deactivated," uncheck "get cumulative email count"

You are also able to change the frequency of emails received from this page.

If you continue to receive these emails after modifying the frequency and unchecking the "get cumulative email count," please reach out to support@dropsuite.com for further assistance.

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