Microsoft Entra ID

Entra ID, formerly known as Azure Active Directory (Azure AD), is Microsoft’s cloud-based identity and access management service. It supports secure sign-ins, single sign-on (SSO), multi-factor authentication (MFA), identity protection, and integration with thousands of third-party applications.

Dropsuite Entra Backup

Dropsuite Entra Backup protects key Microsoft identity components, including Users, Groups, and Roles & Admins. This solution offers quick setup, precise snapshot search, attribute-level restore, and live data comparison to help identify and recover from cyber threats or accidental deletions swiftly.

Currently available in the U.S., with global support coming soon with future enhancements.

Create and Assign Entra Plan

To start reselling Dropsuite Entra Backup, an Entra plan is required. This plan serves as the basis for billing and payments to your clients or organizations. Before experiencing a bundle of email and Entra backups, you must ensure the Entra SKU is available on the portal.

1. Go to the Create New Plan page and you will find Entra SKU under Product Type field.
   
   • Please contact our team if you cannot find Entra subscription under the Product Type field. The configuration might not be active yet.
     
     
2. Complete the form, then click the Save button.
   • Plan name: No specific requirements.
   • Product Type: Choose "Backup Entra" or "Archiver Entra."
   • Currency: Select the currency for billing.
   • Periodicity: Choose between monthly or yearly billing.
   • Assign plan for: Select the partner.
     
     
3. Once the Entra plan is successfully created, it will appear on the plan list with the Entra label.
   

Create a New Organization with an Entra Plan

After creating the Entra plan, you can continue to create a new organization with that plan. The process is as follows:

1. Complete the form, then click the Save button.
   • First and Last Name: The person’s name.
   • Email Address: Each organization must have a unique email. You are not allowed to input the same email address.
   • Country: Select from the options.
   • Partner: Choose the partner to which the organization belongs (required to select the plan).
   • Plan: Choose "Backup Entra" or "Archiver Entra."
   • Organization Name: The official name of the organization.
   • Auto License: Enables automatic addition of backups.
   • Send Sign-In Email: Option to send an email with login credentials. (This checkbox is configurable. If you want to hide it, go to the Notification Settings menu. It is located on the first row under the User Management Notification settings.)
     
     
2. Once saved, the organization will appear with the Entra plan label, and you will see options to log in to the Entra Portal or Email Portal.

Manage an Entra Organization

Once an organization with an Entra plan is created, it can be managed as follows:

• Edit General Info: Update name, email, and organization details. Please be careful when changing the email address because it will impact login ability.
• View API Token: Access the token for API usage.
• Update Subscriptions: Modify plan type or seat count.
• Suspend Subscriptions: Disable login, but backups continue.
• Unsubscribe Subscriptions: Disable login and halt backups.
• Delete Subscriptions: Remove login access, stop backups, and delete all data.
• Enable/Disable Features: Configure features on the End-User portal.
• View Credentials: Display credentials and their statuses.

Limitations:

• Organization deletion is currently not available.
• Organization transfers need to be managed manually.

FAQs

Can I upgrade Backup Entra to Archiver Entra?

Yes, but downgrading is not permitted. To upgrade:

1. Log in to the Partner Portal.
2. Navigate to the Organization page.
3. Select the organization and go to the Subscriptions tab.
4. Choose the new Archiver Entra plan, then click "Update."

Can I switch an Entra plan to a non-Entra plan?

No, this is not permitted. Please refer to the plan update rules below.

Plan update	Allowed
Backup Entra → Archive Entra
Backup → Backup Entra
Backup → Archive Entra
Archive → Archive Entra

What permissions are required in order to backup/restore Entra

When setting up Entra ID, the following permissions will need to be granted

Related Links

Entra ID Backup - For End User