Overview
Dropsuite’s enhanced AutoDiscover functionality for Shared Drive backup offers improved control and flexibility for Google Workspace users. By enabling AutoDiscover, our system automatically identifies and incorporates any new Shared Drives created in the source and adds them into the backup process. Users also have the option to disable AutoDiscover functionality, granting precise control over which Shared Drives are included in the backup.
This article offers users with comprehensive, step-by-step instructions for both enabling and disabling the Shared Drive AutoDiscover feature.
Key Capabilities
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Automatically identify and include all Shared Drives in the backup when adding a new Google Workspace backup.
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Manually select specific Shared Drives to include in the backup for those who prefer a more hands-on approach.
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Exclude specific Shared Drives from being identified by AutoDiscover to ensure that only the necessary drives are included.
Getting Started
Adding a new Google Workspace backup
Initiating a new Google Workspace backup is the first step in integrating the email server with our DME server. Users will now encounter an additional step called “AutoDiscover Setting,” when initiating a Google Workspace backup, providing them with greater control over the setup process.
The AutoDiscover Setting is disabled by default but can be accessed upon successful sign-in with the Google Workspace admin email.
Within the Autodiscover setting, users will find two additional features supporting Google Workspace backup: Autodiscover and Shared Drive backup exclusion. Please note that these features operate independently, allowing users to exclude Shared Drives without enabling Autodiscover
Existing Google Workspace backup
Users who have already backed up their Google Workspace email will find an additional “Shared Drive” tab with enabled configuration on the Google Workspace list.
Enabling Shared Drive AutoDiscover
To activate Shared Drive AutoDiscover, the system will automatically identify new shared drives and include them in the backup process. If you prefer, you can choose to disable this feature. Follow these steps to enable Shared Drive AutoDiscover:
1. Turn on the Auto Discover toggle. You can find it in two different locations:
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- Google Workspace Authentication
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- Navigate to the Add Backup page, select the Shared Drive tab, then click AutoDiscover toggle.
2. Click the Yes, Continue button on the pop-up confirmation.
Disabling Shared Drive AutoDiscover
Disabling active AutoDiscover means you will add only a specific Shared Drive to the backup. You can now easily disable Shared Drive Autodiscover by yourself. Follow these steps to continue:
- Log into the End-User Portal.
- Click the +Add Backup button.
- Click the backed-up tenant.
- Switch off the Autodiscover toggle.
- Click the Yes, Continue button in the popup confirmation.
Excluding Shared Drives from backup
This process excludes specific Shared Drives from being identified by Autodiscover and automatically added to the backup. When you add a Google Workspace tenant to the backup for the first time, you will find Shared Drive exclusion as part of Autodiscover settings (refer to the image below).
Note that Shared Drive exclusion and Autodiscover are independent of each other. You can exclude Shared Drives without enabling Autodiscover.
The system will show a pop-up on the right side of the page. Select the Shared Drives you wish to exclude from the Autodiscover backup, then click the Exclude button
The system will redirect you back to the Google Workspace Authentication page. Don't forget to click the Finish Setup button.
If Autodiscover is already enabled and you need to exclude a Shared Drive, click the Click here to exclude Shared Drives button on the Google Workspace list page (refer to the image below)
FAQs
Does the Shared Drive AutoDiscover Setting affect the mailbox AutoDiscover?
No, they are separate features. There are two distinct AutoDiscover settings: one for Shared Drives and another for Mailboxes.
Does excluding a Shared Drive affect the existing active AutoDiscover?
No, excluding a Shared Drive does not impact the active AutoDiscover for other Shared Drives. The exclusion only applies to the specific Shared Drives listed in the exclusion form.
Can I re-add an excluded Shared Drive to the backup system?
Yes, you can re-add excluded Shared Drives using the remove-exclusion feature. To do this:
- Click on the backed-up tenant on the Add Backup page.
- Click the Shared Drive tab.
- Click the link showing the number of excluded Shared Drives.
- Select the excluded Shared Drive you wish to re-add, then click the Add to Backup button.
What does the 'Remove from exclusion' button do?
This button allows you to reverse the exclusion of a Shared Drive, effectively adding it back to the AutoDiscover process. You will find this button when first adding a Google Workspace tenant to the backup.