Calendar Backup, Restore, and Download

Calendars can be backed up and restored from three different product types:

• Microsoft 365 (M365)
• Google Workspace
• Hosted Exchange (HEX).

Backup Calendar

Microsoft 365 Calendar

1. Navigate to the backup settings.
2. Enable the Calendar toggle in the pop-up.

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Google Workspace Calendar

1. Complete the Google Workspace account backup setup.
2. Once the email backup is added, the calendar is automatically included.

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Hosted Exchange Calendar

1. Complete the Hosted Exchange backup form.
2. After the account list is populated, you can begin adding them to the backup.
3. Once the backup is complete, email and all associated workloads, including calendars, are automatically added.

Restore Calendar

Restore an Entire M365 Calendar

1. Log in to the End-User Portal and go to your Dashboard.
   
   
2. Navigate to the Calendars tab.
   
   
3. Hover over the calendar account and choose Restore.
   
   
4. Select the calendar, date range, and destination in the pop-up, then choose Start Restore.
   
   
   
5. Confirm by choosing Yes, continue.
   
   
6. Check the restore status under System Status > Restore.

Restore Specific Calendar Events

1. Log in to the End-User Portal and go to your Dashboard.
   
   
2. Go to the Calendars tab.
   
   
3. Select the calendar account.
   
   
4. Check the box next to the calendar event you want to restore, and then choose Restore.
   
   
   
5. Select the restore destination and choose Start Restore.
   
   
   
6. Confirm by choosing Yes, continue.
   
   
7. Track the status under System Status > Restore.

Restore Google Workspace and Hosted Exchange Calendars

1. Log in to the End-User Portal and go to your Dashboard.
   
   
2. Go to the Calendars tab.
   
   
3. Choose the source:
   • To restore all calendars, hover over the calendar’s account and choose Restore.
   • To restore specific calendar events, select the event and choose Restore.
     
     
4. Confirm by choosing Yes, continue.
   
   
5. Check the restore status under System Status > Restore.

Download Calendars

M365, Google Workspace, and Hosted Exchange Calendars

1. Log in to the End-User Portal and go to your Dashboard.
   
   
2. Go to the Calendars tab.
   
   
3. Choose the source:
   • To download all calendars, hover over the calendar’s account and choose Download.
     
     
     
   • To download specific calendar events, select the event and choose Download.
     
     
     
4. Confirm by choosing Yes, continue.
   
   
5. Check the download status under System Status > Download.

Frequently Asked Questions (FAQ)

Does the system back up sub-calendars?

Yes. Sub-calendars, which are additional calendars created under the main calendar, are fully backed up. You can also restore and download them. This feature is currently available only for M365.

Are there limitations on sub-calendar backups?

Yes. The system excludes the following items as they are auto-generated or have complex permission models:

• Holiday Calendar
• Birthday Calendar
• Cortana Reminders & Suggested Meetings
• Teams Channel Calendars
• Resource & Room Calendars
• Shared and Delegated Calendars

These items are either automatically recreated by Microsoft or have more complex permission settings that make backup unnecessary.

Can I restore the M365 calendar to a different account?

No. Currently, restores are only available to the same account, with the option to restore to the original, existing, or a new folder within that account.

Can I restore the M365 calendar events for which I'm not the organizer?

Yes. You can restore events whether you are the organizer or an attendee.  Once you restore an event where you are an attendee, not an organizer, the result will be flagged as a draft. You will find this info on the confirmation pop-up.