What’s New in January?
Backup Partitions for SharePoint
To enhance backup efficiency and performance, we’ve introduced backup partitions for SharePoint. This update improves the way data is processed, ensuring more reliable backup, restore, and download capabilities.
No action is required, but during the transition, some data may temporarily not appear in the UI as the migration completes. The process is scheduled between January 22-24, and a banner notification on the End-User Portal will keep you informed. Once the migration is complete, the banner will automatically disappear.
Integration Enhancements
SuperOps - Organization Mapping Update
SuperOps integration now supports mapping multiple Organizations to a single client for a more flexible and efficient workflow.
HaloPSA - Ticket Mapping Update
We've added ticket SLA and ticket priority fields to HaloPSA ticket mapping. This ensures greater accuracy in ticket handling.
Bug Fixes
- Billing Display: Fixed an issue where a $0 balance was shown despite an outstanding balance.
- AD Group Backup: Resolved duplicate AD Group backups by ensuring edits replace existing entries instead of creating new ones.
- Autotask Integration: Fixed an error in organization mapping caused by an invalid effective date.
- HaloPSA Integration: Addressed a pagination issue that prevented the system from displaying the HaloPSA list correctly.
- SharePoint Restore: Fixed incomplete restore results caused by filename suffix issues and timeouts.
- Google Workspace Backup: Resolved a UI mismatch on the Shared Drive tab that displayed incorrect backup counts and toggled AutoDiscover unexpectedly.