What’s New in December?
Modular Backup for Google Drive
Building on the success of Modular Backup for OneDrive launched last month, we’re expanding granular control for Google Drive backups. This feature allows users to include or exclude Google Drive from backups at both the individual account level and during AutoDiscover processes, making it easier to manage specific Google Drive workloads and tailor to unique backup requirements.
Entra Backup Now Included in NFR Plans Across US and Canada
Entra Backup is now available in both the US and Canada regions. Not-For-Resale (NFR) plans for Backup or Archiver now include coverage for Entra Backup usage, allowing resellers to explore its features under their current plan. This update does not change how Backup and Archiver function within the NFR plan.
To continue using Entra Backup beyond the NFR period, organizations will need to transition to a paid plan that includes Entra Backup.
Integration Improvements
Integrating PSAs with our portal requires accurate credentials and ticket mapping to ensure seamless operations. Credentials establish system connections, while ticket mapping ensures correct data alignment.
We’ve introduced a new field “Sync Seat” during the ticket mapping process for Autotask, ConnectWise, and HaloPSA integrations. This enhancement enables greater customization and improves data synchronization. Please map this field correctly for uninterrupted operations.
Partner Portal Search Improvement
Efficient search functionality is essential for quickly locating data, especially in large volumes. To enhance the user experience, we’ve improved the SlimSelect search component with a slight delay to ensure smoother data list displays. This update addresses issues with the previous version's speed and is applied to the organization mapping section on the Integration page.
New Email Notification Configuration
A new email notification configuration has been added to the User Management page in the Partner Portal. This feature provides partners with a summary of added backups and seat changes across organizations. Partners can configure email notifications to be sent daily, weekly, or monthly.
Bug Fixes
- View Email List: Resolved slow response when loading the email list page.
- Export CSV: Fixed export failures in the Partner Portal.
- Account Details: Corrected task number display issues on the account details page.
- Retention Policy: Addressed 504 errors for high email volumes (~5,000).
- New Organization Creation: Fixed unavailable plan selection during organization creation.
- SharePoint Restore: Improved long-running SharePoint restores.
- Email Restore: Improved folder structure consistency for point-in-time and all-time restores
- SMTP Settings: Fixed errors when setting up custom SMTP configurations.
- Audit Log: Resolved incomplete download results for audit logs.
- SharePoint View List: Fixed 504 errors when displaying the SharePoint view list.
- Calendar Restore: Corrected issues with scheduling restores for future dates.
- SharePoint Download: Fixed missing pop-up when downloading SharePoint sites due to expensive queries.